Patient FAQ

Toothbrushes

The Oral-B iO Series 6 Rechargeable Toothbrush not only effectively cleans your teeth with micro-vibrating bristles, but also includes a Smart Pressure Sensor to let you know when you’re brushing too hard. It also has an interactive display with a 2-minute brushing timer as well as a charging station to keep your device fully charged for around 2 weeks.

The charging station provided in your pack fully charges your device anywhere between 12 and 18 hours on average.

For best results, replace your brush heads every three months or immediately after illness.

Yes, Oral-B Rechargeable Toothbrushes are safe for use with a pacemaker. If you have any concerns, please reach out to your primary care doctor.

Oral-B Rechargeable Toothbrushes are inspired by the tools that dentists use so you can get a professional clean feeling every day. The Oral-B iO Series 6 Rechargeable Toothbrush has a Smart Pressure Sensor to help keep you from brushing too hard to protect your gums and enamel.

The Oral-B iO Series 6 Rechargeable Toothbrush is compatible with Oral-B iO Series 6 Rechargeable Toothbrush.

The Oral-B iO Series 6 Rechargeable Toothbrush has 5 brushing modes, including: Daily Clean, Sensitive, Whiten, Gum Care and Intense. You can toggle between modes to fit your individual needs.

The unique round brush head is inspired by professional dentistry tools. The bristles expertly clean with micro-vibrations and oscillating action to effectively break up plaque.

Teeth Whitening

We recommend waiting at least 30 minutes after application before using mouthwash. While all Crest Whitening Emulsions ingredients are food grade and will slowly rinse away over time, it is best to let the product sit on your teeth before rinsing.

For best results, we recommend you do not eat or drink for 30 minutes after application.

It is enamel-safe for use up to 4x per day. For noticeably whiter teeth, continue to apply for 14 treatments. You can use up to five built-in applicator tubes or two wand applicator tubes per year.

Yes, Crest Whitening Emulsions is safe for use during orthodontic treatment unless otherwise specified by your dental professional. The treatment is designed to minimize teeth whitening-related sensitivity. If you experience discomfort, reduce usage as needed.

Yes, Crest Detoxify Deep Clean Toothpaste works well together with Crest Whitening Emulsions. For best results, we recommend not brushing your teeth before application. Let some time pass before applying. Feel free to gently brush after application.

Yes, Crest Whitening Emulsions is enamel-safe for daily use. In the unlikely case that you do experience sensitivity, the effects are mild and will go away once you stop or reduce usage.

No, but the Crest Whitening Emulsions LED Light Kit contains batteries that should last the entire lifetime of the kit.

Since Crest 3DWhitestrips only whiten the portion of the teeth in which the whitening gel comes in contact and the metal in braces could oxidize and change color, we do not recommend applying it during orthodontic treatment. It is best to resume whitening after treatment is complete. Crest Whitening Emulsions is a safer alternative as it includes a wand for precise application.

Crest 3DWhitestrips are perfect for removing years of stains without using messy trays or gels. Most Crest 3DWhitestrips are applied for 30 minutes a day until the package is complete, though this varies by product. Crest Whitening Emulsions, on the other hand, is ideal for touching-up or maintaining teeth whitening treatment. You can apply up to 4x per day for 14 treatments.

Orthodontic Kits

If you are just starting your orthodontic treatment and need special products to care for your teeth during treatment, try the Ortho Essentials System. The system includes the Oral-B iO Series 6 Rechargeable Toothbrush, 2 refill brush heads, Crest Braces Care Toothpaste as well as mouthwash, and Oral-B Superfloss.

If you wear aligners, the Aligner Care System will help you keep your mouth and gums healthy throughout treatment. The system includes Aligner Care Tablets, Crest Gum Detoxify Toothpaste, the Oral-B iO Series 6 Rechargeable Toothbrush, and Oral-B Glide to defend and protect your teeth and device.

Additional Oral Care

Yes, the Oral-B Water Flosser Advanced is expertly designed to deliver a powerful and effective clean for braces, bridges, implants and crowns. The water helps remove trapped debris and reduce plaque buildup.

Oral-B Super Floss is made specifically for those with braces, bridges, and wide spaces. It contains three unique components: a stiffened-end dental floss threader, spongy floss, and regular floss for maximum benefits. Oral-B Glide Floss contains a light coating of natural wax for improved grip, so it slides up to 50% more easily in tight spaces.

The formula contains stannous fluoride to protect against cavities, acid erosion, gingivitis, bad breath and tooth sensitivity.

This formulation contains fluoride to help protect enamel loss to fight cavities. All you have to do is swig between teeth for 1 minute and spit out. You’ll be left with a fresh minty aftertaste.

Yes, flossing during orthodontic treatment is important to keep teeth and gums healthy. Try dental floss that is made specifically for those with braces and wide spaces, like Oral-B Super Floss. Or use a water flosser for a targeted clean that carefully removes plaque and food that may be trapped between wires and brackets.

It’s entirely up to you! As long as you pair flossing and brushing as part of your oral hygiene routine, you can effectively keep your teeth and gumline clean.

Products like Crest Braces Care Toothpaste are formulated to protect your enamel, gums as well as fight harmful bacteria that collect on your teeth and gumline. During treatment, you are more susceptible to stains and cavities, so selecting products that fight plaque bacteria is more important than ever.

Purchase Information

The Grin patient pricing is limited to two per household per year. After you reach the offer limit, the exclusive pricing is no longer available.

If you are not satisfied with your product, we provide a 60-day money-back guarantee and will issue a refund one time per household, via a pre-paid card, when returned within 60 days of purchase.

Yes, your Oral-B warranty covers the Oral-B iO Series 6 Rechargeable Toothbrush as well as the Oral-B Water Flosser Advanced. It starts on the first day of purchase and runs for two years. If your product is defective, beyond cosmetic damage, we will replace it.

Orders are typically processed within 24-48 hours of purchase, Monday through Friday, excluding federal holidays and weekends.

At this time, orders will only be shipped to addresses within the contiguous 48 states of the Unites States of America or the District of Columbia.